Learner Guide-SITXCOM010 Manage conflict PMA Core units BSBPEF501 Manage personal

Core units BSBPEF501 Manage personal and professional development FNSCUS511 Develop and maintain professional relationships in financial services industry FNSFMB411 Prepare loan applications on behalf of clients FNSFMB412 Identify client needs and present broking options FNSFMK515 Comply with financial services regulation and industry codes of practice FNSINC411 Conduct work according to professional practices in the financial services industry FNSINC412 Apply and maintain knowledge of financial products and services Elective units BSBESB401 Research and develop business plans BSBOPS304 Deliver and monitor a service to customers BSBOPS404 Implement customer service strategies BSBPEF402 Develop personal work priorities BSBTEC301 Design and produce business documents * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCLSC201 Assist with landscape construction work AHCLSC202 Construct low-profile timber or modular retaining walls AHCLSC203 Install aggregate paths AHCLSC204 Lay paving AHCMOM203 Operate basic machinery and equipment AHCPGD201 Plant trees and shrubs AHCPCM201 Recognise plants AHCWHS201 Participate in work health and safety processes Elective units AHCARB211 Apply treatments to trees AHCCHM201 Apply chemicals under supervision AHCINF203 Maintain properties and structures AHCINF204 Fabricate and repair metal or plastic structures AHCIRG219 Assist with low volume irrigation operations AHCIRG221 Assist with pressurised irrigation operations AHCLSC205 Install tree protection devices * We can develop additional elective units that are not listed on request (Please contact us for further information)

present and debate ideas BSBCRT402 Collaborate in a creative process BSBDES301 Explore the use of colour BSBDES305 Source and apply information on the history and theory of design BSBDES401 Generate design solutions BSBDES403 Develop and extend design skills and practice BSBMGT402 Implement operational plan BSBSMB420 Evaluate and develop small business operations BSBWOR204 Use business technology CPPBDN4001 Research and evaluate construction materials and methods for building design projects * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency MSS015022 Develop strategies for more sustainable use of resources MSS405088 Plan

Learner Guide-SITXCOM010 Manage conflict PMA Core units BSBPEF501 Manage personalOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce