SCORM Compliant Package-AURVTP101 Remove paint from vehicle painted surfaces Graduate Certificate Core units FSKLRG004 Use short

Core units FSKLRG004 Use short and simple strategies for work-related learning Elective units FSKNUM007 Use simple data for work FSKLRG007 Use strategies to identify job opportunities FSKNUM003 Use whole numbers and halves for work FSKNUM004 Locate

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

Core units BSBXTW301 Work in a team CPPCMN4008 Read plans

aggressive or abusive customers * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-AURVTP101 Remove paint from vehicle painted surfaces Graduate Certificate Core units FSKLRG004 Use short* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.